Refund & Return Policy

1. Standard Returns

You have 30 calendar days to return an item from the date you received it. Items must be unused, in original packaging with manuals and accessories included, and accompanied by your order number or receipt from Goquick Store.

2. Items We Cannot Accept Back

• Opened or used consumables (unless defective).
• Custom-cut materials, final-sale items, or products marked non-returnable on the product page.
• Items damaged by misuse, modification, or improper storage after delivery.
• Returns shipped without a return merchandise authorization (RMA) from our team.

3. How to Start a Return

1. Email admin@goquickstore.com or use our Contact page with your order number, item name, and reason for return.
2. We reply within 1 business day with return instructions and an RMA number.
3. Pack the item securely in its original box when possible. Write the RMA number on the outside of the package.
4. Ship to the address we provide. We recommend tracked shipping and keeping your receipt.

4. Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If approved, we initiate a refund to your original payment method within 5–7 business days.

Original outbound shipping charges are non-refundable unless we sent the wrong item or it arrived defective. Return shipping is paid by the customer unless we provide a prepaid label for a verified defect or our error.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund where applicable.

6. Damaged or Defective Items

If you receive a defective or damaged product, please contact us immediately at admin@goquickstore.com with photographs of the damage and your order number. We will arrange for a replacement or a full refund, including return shipping costs for defective items.

7. Contact Us